Don't worry. [cite_start]It is common for T-shirts to be shipped in a separate package from a different logistics center (sometimes from another country), while stickers are sent from our facilities[cite: 287, 288]. [cite_start]It is normal to receive the order on different days[cite: 289].
Once you provide us with the original design, our team will create a preliminary sketch (boceto) for your approval[cite: 290, 291]. [cite_start]We do not begin production until you give us the go-ahead on the final design[cite: 292]. [cite_start]The final price includes the unit cost of the T-shirt and a unique design fee[cite: 293].
Our standard delivery time is 4 to 10 business days for Spain (Peninsula and Balearic Islands), depending on the color and size[cite: 294, 295]. [cite_start]Thanks to a new logistics provider, most shipments now arrive in approximately 5 business days[cite: 296].
We accept credit card payments (via Stripe link), PayPal, and bank transfer[cite: 297, 298]. [cite_start]To expedite the bank transfer order, please send us the proof of payment via email[cite: 299].
If the error is due to manufacturing (incorrect color or size) or a delay that caused inconvenience, we arrange for immediate reshipment of the corrected item or a full refund[cite: 300, 301]. [cite_start]We aim for your satisfaction, even offering compensation if you choose to keep the garment[cite: 302].
We always recommend consulting the size guide available on the product page on the website[cite: 303, 304]. [cite_start]Please note that sizes may appear in a specific order, with size L being one of the most common[cite: 305].
